FAQ

We specialize in professional-grade outdoor and agricultural equipment. Our range includes: Lawn Care (Automowers, Lawn Tractors, Zero-Turn Mowers, Blowers, Edgers), Landscaping & Forestry (Chainsaws, Hedge Trimmers, Log Splitters), Farm & Ranch (Disc Harrows, Culti-Packers, Hay Equipment, Grapples, Feeders, Fencing), and convenient Bundles for specific projects. We focus on robust, performance-oriented tools built for demanding tasks.

Yes! We offer curated Bundles and Commercial Bundles designed to provide all the necessary components for specific jobs, often at a better value than purchasing items separately. All bundle components are checked for completeness before dispatch.

Absolutely. While our website provides detailed product information, our team understands the needs of farmers, commercial operators, and serious landscapers. For personalized recommendations based on your project scale (e.g., choosing between a Finishing Mower and a Disc Harrow, or selecting the right Ag Sprayer), please contact us at [email protected] with details about your land and requirements.

We operate and ship from our warehouse at 7427 West Abraham Lane, Glendale, AZ 85308, USA. We proudly offer global delivery to most countries. Please note that shipments to certain parts of Asia and select remote regions may require additional verification. Contact us to confirm delivery to your specific location.

We offer two clear, reliable shipping methods:

• Standard Shipping ($12.95 flat rate): Handled by DHL or FedEx. Your order will be delivered in 10-15 business days after dispatch. This is our most popular, trackable option for active projects. Ideal for Chainsaws, Lawn Tractors, or any equipment needed promptly.

• Free Shipping: Available on all orders over $50. Handled by EMS. Delivery takes 15-25 business days after dispatch. A cost-effective choice for planning ahead, perfect for items like Hedge Trimmers, Log Splitters, or Hay Equipment for the next season.

After your payment is confirmed, our team prepares and checks your order. This processing typically takes 1-2 business days. Once your item is packed and handed to the carrier, you will receive a tracking notification via email so you can follow its journey to your door.

For high-value items such as Zero-Turn Mowers, Disc Harrows, Commercial Bundles, or large equipment, a signature is usually required upon delivery to ensure secure receipt.

We accept all major credit cards and secure online payment methods: Visa, MasterCard, JCB, and PayPal. Our checkout process is secure and straightforward.

Yes, the prices displayed are the final product prices. The only additional cost is the $12.95 flat-rate shipping fee if you choose Standard Shipping and your order is under $50. All taxes and duties applicable in your destination country are the responsibility of the customer, as we ship internationally.

Your satisfaction is guaranteed. We offer a straightforward 15-day return policy from the date of delivery. If any item does not meet your expectations, please contact our support team at [email protected] to initiate a return. Items must be in original, unused condition with all packaging and components included.

To start a return, simply email us at [email protected] within 15 days of receiving your order. Include your order number and the reason for the return. Our team will provide you with return instructions and the applicable address. Refunds are processed upon receipt and inspection of the returned item.

You can reach our dedicated customer service team for any questions regarding delivery, products, or orders at [email protected]. We are here to support homeowners, farmers, and commercial clients alike.

No, you can check out as a guest. However, creating an account allows you to track your order history and manage future purchases more easily.